Shipping Information


Shipping Policies


Powerstride Battery ships most domestic* (48 contiguous States) purchase for FREE!  There may be a charge for certain hazardous batteries that are required to ship via common carrier.  


Powerstride Battery is DOT Hazmat 49 CFR 172.704 certified, and can ship Flooded Lead Acid Batteries directly to your door when other companies are unable to. Simply call us TOLL FREE at 877-576-9379 if you have any questions.


We are also able to ship batteries to Alaska & Hawaii when minimum purchase quantities are met! For all other orders going to Alaska and Hawaii please call us for shipping rates. (877-576-9379)


(If you are looking for Shipping to Canada - CLICK HERE)


Our Free Ground Shipping usually takes 3-5 business days on most products, but there are a few products that may take longer. If you want your purchase delivered sooner than ground transportation offers, you can select a different method of delivery for non-hazardous battery types. These other shipping rates are calculated at the time of checkout. They are based on your preferred delivery method (2nd day or next day), the weight of the item being shipped, and your location. You can always reach us TOLL FREE at (877)576-9379 to get an estimated shipping time to your location.

Please be aware that FED Ex and UPS Expedited services are not available in all areas. 

In order to ensure you the NEWEST Batteries possible we may not regularly stock your particular battery in our shop.  In these cases, we will either pick up from the manufacturer as soon as we are able to.  If the order is unable to ship in 48 hours, we'll call the customer to determine our next steps. Some less commonly requested batteries can take longer.

All Domestic orders (contiguous 48 States – No AK, HI, PR) received by 12:00 p.m. Pacific Time will usually ship within 2 business days, though most orders are usually filled and shipped within 24 hours. Orders received after 12:00 p.m. Pacific Time on Fridays, will be filled and shipped the following week.

All orders are shipped via Estes Express, R+L Freight, FedEX Freight, FedEx general Services, USPS or UPS Ground (unless expedited service is designated) from one of our ten Powerstride Battery Locations or factory direct drop ship from our vendors’ warehouses. Once your order has been shipped, shipment confirmation and anticipated delivery date will be emailed to you.

We gladly ship to US Territories and FPO AP and AE address for most items via FedEx Smart Post via US Postal Service for an additional fee. ALL SHIPPING CHARGES FOR APO & FPO ORDERS ARE PROCESSED SEPERATELY. Please allow extra time in processing your US Territory or AP and AE order and email us at to find out how much shipping to your location will be. FLOODED LEAD ACID Product must ship Hazardous Ground and CANNOT BE SHIPPED outside 48 Contiguous US States.**

Occasionally, we are out of stock on some items or they are unavailable from the manufacturer. This unfortunately cannot be avoided. When this happens, we will make every attempt to notify you by email AND telephone within 24 hours (by Monday a.m. if order placed after Noon on Fridays) to determine if you wish to keep your order valid until such time the item can be shipped, or cancel your order for a full refund. 


Delivery and Damage Policies


***You are required to inspect your purchase prior to signing for it "Received"***


Do not sign for or accept damaged merchandise! If your item was delivered damaged, we will gladly ship a replacement item at no cost to you (This excludes concealed damage claims, please see instructions below), provided you have contacted us by phone within 24 hours of delivery/attempted delivery of your order.


You may call our Customer Service Department TOLL FREE at (877) 576-9379. YOU MUST LEAVE A VOICEMAIL IF IT IS A WEEKEND OR AFTER HOURS.

***If you signed for your order before realizing the product was damaged this falls under concealed damage***


Concealed Damage battery replacement is subject to the approval of the freight carrier. These claims must be reported to Powerstride Battery by phone within 24 hours of delivery/attempted delivery of your order.


***Please require that your freight driver wait until you have fully inspected your purchase before they leave and before you sign “Received”***


If damage or suspected damage is found you must notate the paperwork of concerns before you driver leaves and before you sign to receive. It is ok to reject any freight that you suspect could be an issue which will be returned to Powerstride Battery and inspected for damages. If damage is discovered or notated please also contact Powerstride Battery at (877) 576-9379 (Please also leave a message if outside of normal operating hours.)


All warranties exclude damage due to neglect, improper charging, or improper use. See our warranties page for specific details about individual brands.


ALL INTERNATIONAL ORDERS MUST BE PLACED BY CONTACTING INTERNET SALES HERE . Please contact the Customer Service Department for assistance in processing your International Order, calculating shipping costs, and payment arrangements as all international transactions require additional time and detail in processing. In addition, shipping charges are not calculated at the time of checkout, ALL SHIPPING CHARGES FOR INTERNATIONAL ORDERS ARE PROCESSED SEPERATELY. International Orders cannot be refunded due to lost shipments or damage due to shipping.

All such claims must be processed through the Shipping Carrier.

All customs broker fees, duty, taxes, and import documentation is your responsibility.


Powerstride Battery assumes no liability for transportation, shipping, duty, taxes or importation of products to other countries. The Harmonized Tarrif Schedule Number for Lead Acid Batteries from the US is 850710.We are available to help you by phone TOLL FREE at (877)576-9379 Monday - Friday from 7:30am to 5p.m. Pacific Time. Or you can Email us at if you have questions regarding our shipping procedures.

Powerstride Battery Co., Inc. 122 Enterprise Court Corona, CA 92882


* Domestic Purchase refers to shipments within the 48 Contiguous US States


All International shipments and most shipments to Alaska and Hawaii may include additional shipping fees except for qualifying Solar Battery Orders.
Please call TOLL FREE (877) 576-9379 to learn if your Island Location, Alaska or Hawaii purchase qualifies for FREE Ground Shipping.

** "Free Shipping" does not always include DESTINATION charges related to MILITARY BASES, OUTLYING ISLANDS, FERRY ONLY ACCESSIBLE DESTINATIONS without regular service (SUCH AS FLORIDA KEYS, WASHINGTON State) and other limited access destinations.  CALL TO FIND OUT IF YOUR ORDER IS EXEMPTED as MOST ORDERS are still FREE! (Traditionally, if UPS or FEDEx regularly delivers to your area every day -- our freight trucks do too.)